Special Cancellation Conditions 2021

We continue to offer our effort for more flexible booking options. Given the exceptional circumstances, we have made further changes to our booking terms to give you more peace of mind and make them more flexible in your favor.

The cancellation terms change depending on the period of the year. It is always possible to move and cancel the reservation free of charge within the terms shown in the conditions listed in the reservation, with the only exception of the non-refundable rate. In the event of cancellation, the deposit already paid is converted into a voucher with no expiry date and can be refund at any subsequent time by requesting it.

For the new reservation in the event of cancellations received after the deadline, please refer to the contents of the cancellation conditions.

Furthermore, from today it is possible to reserve the BeSafe Rate which also includes the insurance on the pre-paid rate to cover it in case of cancellation also due to contagion from Covid19.
Check the insurance coverage here 

We remind you that during the high season our previously applied cancellation conditions provided for free cancellation up to 45 days before arrival.

Now you can do it for free up to 28 days in advance.

We’re never happy to charge cancellation fees so any cancellations received later will not give rise to additional costs only in the event that the stay can be resold.

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